CFOS/Efficiency and Effectiveness of ODL/Exercise 9.2

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<Return to Unit 9

Exercise 9.2 - Efficiency Ratios

A community college in Canada offers its programmes through both conventional, face-to-face classes and paper-based distance education materials. Information for 2004 on total student enrolments, total graduates and total costs for both modes in relation to the Certificate in Cost Accounting programme are given in the table below:

Programme Delivery Mode Total Student Enrolments Total Graduates Success Rate (percent) Total Costs (Cdn.$) Average Costs per Student (Cdn.$) Average Cost per Graduate (Cdn.$)
Cert in Cost Accounting ODL 131 43 34,977
Cert in Cost Accounting Conventional 954 886 712,433
Programme as a Whole Combined 1,085 929 747,410

  • Calculate the Average Cost per Student for the ODL and conventional modes of delivering this course, as well as for the programme as a whole. Insert your answers in the blank cells of the table below.
  • Now calculate the Efficiency Ratio for the ODL versus conventional modes of this programme, using the average costs per student.

Equation for Efficiency Ratio



ER = efficiency ratio
ACSODL = average cost per FTE student in ODL programme/institution
ACSC = average cost per FTE student in Conventional programme/institution

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