Introduction to project management/IPM104/Communication/Types of communication

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Types of communication

Read from section Types of Communication up to and including Assessing New Communication Technologies in the prescribed textbook (Web | PDF), Chapter 15 (pages 136 - 139 in the PDF version).


WEnote

What do you think determines the choice of asynchronous vs. synchronous methods?

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Push, Pull, or Interactive?
Communication Types: Push, Pull, & Interactive (3:08)



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Quiz

Align specific methods of communication e.g. email, to the types described in the video (push, pull, or interactive).

  • Bulletin board
    • Push
      • Incorrect: try again.
    • Pull
      • Correct: relies on the person going to the bulletin board to read the information.
    • Interactive
      • Incorrect: try again.
  • Conference call
    • Push
      • Incorrect: try again.
    • Pull
      • Incorrect: try again.
    • Interactive
      • Correct: all parties can interact.
  • Dropbox
    • Push
      • Incorrect: try again.
    • Pull
      • Correct: relies on the person going to Dropbox to read the information.
    • Interactive
      • Incorrect: try again.
  • Email
    • Push
      • Correct: you send the information but have no control if the receiver will read it.
    • Pull
      • Incorrect: try again.
    • Interactive
      • Incorrect: try again.
  • Google drive
    • Push
      • Incorrect: try again.
    • Pull
      • Correct: relies on the person going to Google Drive to read the information.
    • Interactive
      • Incorrect: try again.
  • Meeting
    • Push
      • Incorrect: try again.
    • Pull
      • Incorrect: try again.
    • Interactive
      • Correct: all parties can interact.
  • Phone call
    • Push
      • Incorrect: try again.
    • Pull
      • Incorrect: try again.
    • Interactive
      • Correct: all parties can interact.
  • Texting
    • Push
      • Correct: you send the information but have no control if the receiver will read it.
    • Pull
      • Incorrect: try again.
    • Interactive
      • Incorrect: try again.
  • Voice mail
    • Push
      • Correct: you record the information but have no control if the receiver will listen to it.
    • Pull
      • Incorrect: try again.
    • Interactive
      • Incorrect: try again.
  • Web site
    • Push
      • Incorrect: try again.
    • Pull
      • Correct: relies on the person going to the web site to read the information.
    • Interactive
      • Incorrect: try again.
  • Wiki
    • Push
      • Incorrect: try again.
    • Pull
      • Correct: relies on the person going to the wiki to read the information.
    • Interactive
      • Incorrect: try again.



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