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Travel Operations/Schedule
From WikiEducator
Learning objectives
Schedule
Wk1: (14-17 Sep 09) Introducing Travel Agency, Accommodation, Domestic Land, Water, Air and insurance sectors
The travel agent as the name suggests is an agent for other services available in the tourism industry.They provide information and sell tourism product for airlines, tour operators, insurance, accommodation operators and other aspects of tourism
Mon 14 Sep
0830-1300 H516
- Travel Agency introduction, accommodation
Tue 15 Sep
0830-1300 H516
- Accommodation quotes and introduction to Travelog system
Wed 16 Sep
0830-1300 H516
- Accommodation exercises
Thu 17 Sep
0830-1300 H516
- Complete accommodation exercises
- 0930 Jackie Colson - Brooker Travel
- Itinerary
- Domestic Road Rail Air
- Exercises or Case Study One
- Quiz
Wk2:(21-25 Sep 09) Foreign Exchange
Mon 21 Sep
0830-1300 H516
- What is foreign exchange and regulations that apply to it?
- Methods of carrying currency overseas - advantages and disadvantages
- What currency to take where?
- Rate of exchange sheets how to use - simple calculations
Tue 23 Sep
- Site Visits
Professional dress and name badges required
- 0955 Meet at Thrifty Rental Cars, Crawford Street, (One block North of Sammy's Entertainment Centre)
- 1045 Mercure Dunedin or Scenic Circle Dunedin City
- 1145 Central Backpackers or On the Top Backpackers
- 1230 I-site Dunedin
Wed 24 Sep
0830-1300 H516
- Foreign exchange exercises
- Insurance limits
- Action in case of loss
Thu 25 Sep
0830-1300 H516
- Review foreigh exchange
- Foreign Exchange Assessment
Wk3:(12-15 Oct 09) Insurance and International Travel Advice
Mon 12 Oct
0830-1300 H516
- Overview of travel insurance and importance to sell as travel agent
- Examples of different insurance plans - different benefits
- Mike Henry video
- Exclusions - preexisting medical conditions etc
- Selling techniques
Tue 13 Oct
0830-1300 H516
- Insurance exercises
- Calculations and documentation exercises
Wed 14 Oct
0830-1300 H516
- Passport regulations
- Visa regulations
- Customs and immigration information
- Health and Safety information for international travellers
Thu 15 Oct
0830-1300 H516
- Open book assessment Element 1:Advise NZ citizens on passport requirements
- Open book assessment Element 2 and 3:Advise a customer on entry and re-entry and Advise customers on NZ Customs, MAF, CAA and health requirements for international travel
Wk4: (19-23 Oct 09)International Travel Advice and travel brochures
Mon 19 Oct
0830-1300 H516
- Tour brochures booking conditions service fees
- Trafalgar Training website
- Familiarise with Trafalgar brochure
Tue 20 Oct
0830-1300 H516
- Quotes, confirmation letters and itineraries
Wed 21 Oct
0830-1300 H516
Thu 22 Oct
0830-1300 H516
Fri 23 Oct
0900-1100 H516
Wk5: (26-31 Oct 09)International Travel Advice Assessments
Assessments and Roles Plays - All week Monday to Friday
Mon 26 Oct
Labour Day
Wk6:(02-06 Nov 09)International Travel Advice Assessments
Assessments and Role Plays all week - Monday to Friday
Wk7:(09-13 Nov 09)Galileo Computer Reservations
Mon 09 Nov
0800-1300 H516 Lessons 1-4 Complete Quiz 1 - you must achieve 80%
Tue 10 Nov
0800-1300 H516 Lessons 5-7
Wed 11 Nov
0800-1300 H516 Lessons 8-9 Complete Quiz 2 - you must achieve 80%
Thu 12 Nov
0800-1300 H516 Lessons 10-12
Fri 13 Nov
0800-1300 H516 Lessons 13-15
Wk7:(16-19 Nov 09) Galileo Computer Reservations
Mon 16 Nov
0800-1300 H516 Quiz 3 Lessons 16-17
Tue 17 Nov
0800-1300 H516 Lessons 18-21 Quiz 4
Wed 18 Nov
0800-1300 H516 Revision and Exam 60 Questions
Thu 19 Nov
0800-1300 H516 Resit Opportunity
Assignments
You will be assessed by several methods including tests, research projects, role plays and practical assignments. The unit standards included are
- 3734 Process travel requirements using a computer reservations system
- 3750 Sell, process and advise of foreign exchange for travel
- 18217 Demonstrate knowledge of and process domestic and international accommodation
- 18220 Advise on and sell travel insurance
- 18282 Advise customers of regulatory requirements for international air travel
- TT502002 Process travel for land, water and air services
- TT502003 Prepare quotes including mark ups, service fee, using tour brochures and booking forms
