3-Os/Case Studies

Sun Microsystems

 * After a 1-week training workshop, a new sales hire took 15 months to reach their quota of US$5 Mln/year. - case study by Jay Cross.
 * Design: A revised sales training program was developed incorporating an e-learning course PLUS a 1-week case study workshop AND followed by ongoing coaching to improve performance.
 * Approach: This application of the 3-Os model allowed for all conceptualizations of learning: try, interact, access, network, perform, create and learning styles and mechanisms to flourish for different kinds of adults, rather than simply the behaviouralist objectivist didactic training approach.
 * Results: The cohort of sales hires who participated in this approach (using the 3-0s Learning Model) achieved their sales quotas in 6 months vs. 15 months.
 * Return on Investment (ROI) by Adopting 3 O's Model of Learning:
 * trained 1,440 new sales hires per year
 * reduced training requirements by 9 months
 * sales people able to achieve individual quota of US$5M each
 * incremental revenue = $3.5 trillion.

(See Jay Cross' slides here on SlideShare)



Continuous Professional Distance Education for Health Professionals (HIV/AIDS)
This action research pilot project explores the potential of the 3-Os learning model. Details of the research proposal can be found at:
 * Exploring the Potential of the 3-Os Learning Model: An Action Research Project for Continuous Professional Distance Education (E-Learning), a SlideShare presentation by Gurmit Singh.



Global Curriculum Development for Educators (using WikiEducator as a technology backbone/platform)
WikiEducator's innovative and highly-scalable Learning4Content e-learning model (which has trained 3,500+ educators from 110+ countries in wiki skills over 18 months). In the process, WikiEducator has become a top 100,000 website with 12,000 users around the globe. (Alexa.com} In October 2009, it recorded 10.5 million hits.


 * WikiEducator Website
 * Discussion Group

Community Media / Community Radio Community of Practice

 * Community Media /Community Radio website
 * Discussion Group

LearnShare HIV AIDS (for Community Media & Health Professionals)

 * LearnShare HIV AIDS Website & LearnShare HIV AIDS Africa - developing learning programmes in Africa
 * Discussion Group



HeyWire8 Think Tank, New Zealand

 * Website
 * Discussion Group



OER New Zealand

 * http://wikieducator.org/OERNZ
 * http://groups.google.com/group/oernz

Improving the dissemination and implementation of research

 * Synergyzing Capacity around Health Conferences



Natural Resources Canada Resources Wiki

 * Collaborative Revolution: The Success of Natural Resources Canada Resources Wiki, in NetworkedGovernment, October 2008, by Marj Akerley, Anna Belanger and Peter Cowan

Public Health Association of BC, 2010

 * Challenge: Obtain real-time information regarding learners' interests, and ensure up-to-date, relevant content.
 * Process:
 * Used a wiki as a tool before their summer school / conference, and as a followup to it (summer school). Create online opportunities to meet other students, learn their interests and target education / curricula to the learners
 * Learners put up their profile, pictures, shared interests as well as all conference materials and different links to different websites. Chats going with other learners before conference


 * Results: Allowed conference organizers to customize content, and target to learners' interests - before and during the conference.
 * Feedback: "I thought it was a really cool use of technology. It was a very interactive workshop." - a conference participant from the federal government.

Real Property Institute of Canada, CANADA, 2010

 * Challenge: To engage stakeholders to develop a 5-year 'evergreening' business plan, and ensure alignment with a renewed strategic vision, mission and mandate.
 * Process: Using an OD/change strategy and virtual / online collaboration and engagement process to support and mobilize stakeholders.
 * Results: In development (completion: August 2010)

Health Canada Working Group, CANADA, 2010

 * Challenge: Rapid social media (wiki) development/deployment and facilitation of an inclusive and participatory pan-Canadian multi-stakeholder comment process for qualitative inputs to the final report of a Health Canada Working Group.
 * Process: Identified and gathered business requirements; surveyed and engaged stakeholders; used iterative, rapid prototyping to align and design synchronous and asynchronous workflows; developed learning and navigation tutorials; and provided facilitation and 7/24 technical support for a secure ICT/wiki deployment, use and adoption.
 * Results: Thirty-five (35) diverse stakeholders from across Canada (i.e., across domains, geography and time zones) provided 90 comments in seven days. A second round of comments were included. The comments were incorporated into the Final Report of a Health Canada Working Group.

Community College Consortium for Open Education Resources (CCCOER)

 * Challenge:
 * Process:
 * Results:

Links & Resources

 * Using Social Media to Drive Business Results in a Large Enterprise
 * Social Media Implementation in a Large Enterprise


 * Essential Tips for Building A Successful Online Enterprise Community
 * Social Media Guidelines of 113 Organizations
 * HR Professionals Dig the Power of the Wiki, Atlassian (see Anna's comment about participatory content creation).
 * Government 2.0: Best Practices Wiki