Talk:Life Skills Development/Module Three/Listening/Archive

Listening skills help you show that you are hearing and understanding another person and interested in what he/she has to say. Making an effort to understand what someone is thinking and feeling creates good feelings in that person and makes them feel good about themselves. L ISTENING carefully and checking for understanding enhances communication and results in fewer misunderstandings.

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WHAT ARE THE KEY LISTENING SKILLS?

-Open-ended questions -Summary statements -Neutral questions and phrases -Reflective statements

Active Listening is a way of listening that focuses entirely on what the other person is saying and confirms understanding of both content of the message to ensure that understanding is accurate. Communication technique that stimulates open and frank exploration of ideas and feelings and enables trainers to establish trust and rapport with participants. In Active L ISTENING ,THE Learner ACCEPT WHAT IS BEING SAID WITHOUT MAKING ANY VALVE JUDGEMENTS,CLarifies the ideas or feelings being expressed and reflect these back to the participants.

Objectives for Active Listening --

1] Identify the skills of active listening 2] Practice the skills during role-play situations

Activities For Active Listening; ---

1] Students should role-play conversations using the skills of effective listening.

2] Identifying Goog Communication Skills ; Scenarios; Sandra meets her friend Joan on the bus.Joan is upset because she just lost her dog. Joan begins to tell Sandra about her trouble but she does not seem interested.Joan can tell Sandra is not listering to her because she is rolling her eyes and seems in a hurry. [Bad Communication Skills]

-Ann calls Jane to talk about just breaking up with her boyfriend. Jane is a good friend and a good listener. Ann knows this because Jane is responsive to questions and gives encouragement through words and eye contact.[Good Communication Skills].