Thread:Open development, design and support (4)

Hi Irwin, Thanks again for the overall blueprint review and these reflections. Extremely valuable in helping us clarify our designs and understand the constraints.

Copy of responses posted on OERu planning list

FAQ database concept

I think the trick here is to use a community model to build and scale this component which will cover FAQs for both general OERu support and individual courses using tags. Hence my interest to trial systems like OSQA. I think this system will cover many of the aspects you have recommended (eg search capability, managing redundancy etc.). We also need to be realistic in the sense that it is rare to find a 100% fit with any software solution. However, going with an open source solution gives us flexibility to customise for the future. This would be a great area for a large donor bid :-).