Email2

Writing the subject line
Most professionals receive a large number of emails every day. Very often, a quick glance at the subject line

helps them determine the importance of the message and sometimes whether the message will even be read.

So it is important for you to ensure that your subject lines are properly written.

Every e-mail you write should have a subject line. An email with a blank subject line

can be confusing for the recipient. It may also indicate carelessness on the part of the sender.

Subject lines should be like newspaper headlines: crisp, concise and containing the important idea

in the message.

Take a quiz here

EOM or End of Message
Sometimes the subject line can itself become the message if the message is very brief. Writing EOM

at the end of such messages tells the receiver that s/he need not open the email. This is quite useful

for sending reminders.

Take a quiz here

Should you send emails without a subject line? -Yes. +No.
 * type="[]"}

{A good subject line is brief. +True. -False.
 * type="[]"}

{A message with EOM at the end of the subject line need not be opened. +True. -False.
 * type="[]"}

Writing the salutation
Every email should begin with a salutation, particularly if the recipient is someone outside the organization.

The salutation should contain the recipient’s title, name and surname.

For internal communication i.e. for emails exchanged within the organization, salutations may be less formal or may be avoided altogether.