Skills required for staff working in the tourism industry



Together we will be looking at how good practice in staff; selection, recruitement and retention plays a vital role in the the success of delivering good customer service.





This unit is used in the following courses

 * Tourism Enterprises

Learning objective 1

 * Aspect of LO1
 * Another aspect of LO1

Learning objective 2

 * Aspect of LO2
 * Another aspect of LO2