Demonstrate knowledge of accommodation, land and water transportation/Activities/Tour brochures

Image supplied by Max and Katja

Objective
To be able to use tour brochures to prepare quotes for domestic and international bookings

Understanding tour brochures

 * 1) Familiarise yourself with the Trafalgar 2010 Europe and Britian brochure
 * 2) Provide answers for the following questions


 * Five benefits of travelling with Trafalgar tours
 * Four discount schemes they provide for clients
 * Name the different styles of tours they operate e.g. Train tours

Terms and Conditions

 * Your clients Mr and Mrs B Douglas would like to know amount of deposit to be paid, when it is to be paid and when the balance of payment would be due.
 * What are the details they should know if they have to cancel their booking?
 * What is not included on your tour?
 * What currency is quoted in the brochure?
 * Is there a price guarantee? If so, please provide details.

Quotations

 * Susan Bills who wishes to travel to Prague has about 10 days, and wants a leisurely tour. She can be in Prague by the 02 May. She does not want to share a room.
 * Terence Hill who is a train enthusiast and also wishes to see the sights of Italy. Any departure in May would suit him. He would like to share a room if possible.
 * Mr and Mrs B. Grant who wish to visit Italy, France, Switzerland, Germany, Belgium and would like to experience a Rhine Cruise and the TGV train. They have approximately 2 weeks of their holiday to spend in Europe and can depart in June.

Domestic New Zealand tour brochure
Using the anzcro New Zealand Book 2009-2010 provide quotations for the following clients:
 * Mr D. Timu who wants to visit the South Island glaciers in June. He has stated he wants to do a harbour cruise and a double decker bus tour in Dunedin and has approximately 8 days holiday. He would prefer good quality accommodation.
 * Stephanie Baines would like to walk to Milford Track in November - she is willing to share a bunk room
 * Provide details of deposits required and when full payment due for these bookings.
 * Provide details of Cancellation/amendment fees that will apply.

Support materials

 * Trafalgar Tours website
 * Trafalgar 2010 Europe and Britain Book
 * anzcro New Zealand Book 2009-2010
 * Article on coach touring