Practice:Tinkering2

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Text: Attentive Listening

Some verbal and non-verbal clues

Study the following situations:

1) You are really excited about a scholarship you have won. Eager to share the news with a friend, you rush to his hostel room where you find him playing a video game. Your excitement is evident on your face as he opens the door. He asks you to come in and sit on a chair near the computer and then proceeds with his game. As you tell him about your achievement, he nods and says "that's good" or "hmm" a couple of times. Meanwhile his eyes are glued to the computer screen and he is intent on winning the game.

2) Mrs. XYZ is a few minutes late to work. Two of her senior colleagues are waiting for her at a meeting. One of her superiors glares at her the moment she walks into the room while the other allows her time to catch her breath and sit down. The first colleague says that being late to work is unforgivable. Mrs. XYZ apologises profusely and starts explaining why she was late. The first colleague cuts her and says she did not want to listen to any excuses and would take action against Mrs. XYZ for the delay. The second colleague intervenes and says she wants to know the reason why Mrs. XYZ was late.

3) A teacher is explaining a concept to a class of ten students. Four of the students are jotting down notes or nodding frequently. They also frown at times and smile at other times. They also ask questions or give inputs and opinions when the teacher pauses. Another student is writing continuously and looks up once or twice. A couple of times, he interrupts the teacher to ask her to repeat a sentence. One of the students is watching people walking up and down the corridor and another student looks at the teacher, but keeps fidgeting with her phone or pens every now and then. Three students seated at the back are looking at the teacher without any notable facial expression. Now and then, they take down a few points.

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