User:Lsulliva/Temp/Invoice Laser Printing Quick Reference guide.doc

I. Process

The process works as follows:

Spool File Sent to merge OUTQ





PDF File created and saved to IFS (PDFdocs\ARINVOICES)





Merge determines if this is an Intercompany Incoice or Customer Invoice. If Intercompany, invoice is emailed to AR Intercompany [mailto:Invoices@americaii.com Invoices@americaii.com]. If customer invoice, it's printed.





Original Spool file is saved in OUTQ ARHOLD.

II Merge Jobs

There are two Acom Automerge jobs used for Invoice printing

1. ARINVOICE - Prints all invoices for Accounts Receivable and Credit. These print to ZCORP16L

2. CSINVOICE - Prints all invoices for Customer Service (A1 and A2). Printer for A2 is ACPC06L. For A1 it is BSLS07L.

'''III. Form not merging with spool file?'''

To correct, issue the DLTRSC command followed by the OUTQ name

example - DLTRSC zcorp16L

After performing the DLTRSC, you will need to reprint the invoices. To do so, locate the spool file in the OUTQ ARHOLD. Then move the spool file to the proper Merge job OUTQ (ARINVOICE for AR & Credit, CSINVOICE for customer service).

'''IV. - Isynergy '''

The PDF file that is saved to IFS is uploaded to ISYNERGY via FTP. The FTP session is initiated by the ISYNERGY server via a scheduled task that runs every 15 minutes. If AR reports that the invoices did not make it into Isynergy, then first check IFS to see if these files were not uploaded to ISYNERGY. If they are still on IFS (and it's been longer than 15 minutes since the invoice was printed), check the scheduled tasks on ISYNERGY to see when the last time it had run. You can also manually run the task to manually upload.

If it's not an issue of the files not uploading to ISYENRGY, then iDatix will need to look at the ISYNERGY server.

V. – How to change default Printer for End Of Day invoices

''Note: Do not modify the AutoMerge job to change a printer. The Printers are defined in the Acom Distribution List named INVDIST. ''

1. Go FOMENU01

2. Option 7 'Work With Distribution Lists'

3. option 2 to edit INVDIST

4. Change the printer name on line 20 (see attached).