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SEMESTER ONE CONTENT

 * WHAT IS COMMUNICATION?
 * THE COMMUNICATION PROCESS   [[Media:Com.jpg]]
 * THE NEED FOR MANAGEMENT COMMUNICATION
 * THE NEED FOR GOOD/EFFECTIVE COMMUNICATION
 * A CHECKLIST FOR EFFECTIVE COMMUNICATION
 * THE SECRETARY/STAFF’S ROLE IN COMMUNICATION
 * RULES FOR EFFECTIVE/GOOD COMMUNICATION
 * THE PURPOSE OF COMMUNICATION
 * FACTORS TO CONSIDER WHEN CHOOSING THE MEAN OF COMMUNICATION
 * METHODS OF COMMUNICATION
 * NONVERBAL COMMUNICATION
 * WRITTEN COMMUNICATION
 * Reports
 * Types of Reports
 * Layout and Drafting of Reports
 * Checklist on Report Writing