Improving Patient Safety Content/Links

'''Below you will find links to patient safety websites. Use these links to complete your Treasure Hunt'''


 * Institute for Healthcare Improvement (IHI) Open School video Defining Quality (4 minutes, 36 seconds) :


 * IHI webpage Across the Chasm: Six Aims for Changing the Health Care System:


 * IHI Open School video Why do Errors Happen, and How Can We Prevent Them (4 minutes, 42 seconds) :


 * Slideshow from SlideShare Reducing Medical Error and Increasing Patient Safety, by Richard Smith, editor of the British Medical Journal: (29 slides) :


 * IHI website on providing feedback to front-line staff


 * For the patient/consumer perspective, visit Consumers Union Safe Patient Project website: and watch the videos with patient stories (5 videos 2-3 minutes each):


 * IHI Open School video The Future (Challenges in Healthcare) (7 minutes, 8 seconds) :


 * World health Organization (WHO) website Safe Surgery Saves Lives, with information on implementing surgical checklists:


 * A great resource book about systems and quality: Quality by Design: a clinical microsystem approach by Eugene C. Nelson, Paul B Batalden, Marjorie M. Godrey (pages 5 and 13 are of particular interest for this class). Explore the book here:


 * IHI Open School video Change Driven From the Bottom Up (1 hour, 12 minutes) :

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 * A flyer for the Canadian Safety Competencies Framework, in a one page format:


 * "Hurt By Medicine: Patients Talk" audio from Harvard affiliate CRICO/RMF:

For further information on this topic, here are some more articles and videos you might be interested in:

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 * IHI White Paper - Engaging Physicians


 * Agency for Healthcare Research and Quality (AHRQ) Patient Safety Tools:


 * Here is the entire document, in PDF format for the Canadian Safety Competencies Framework: