Day in the life of a tour guide/Activities/One & two way communication



=Objective= Unit standard 23764 - Demonstrate verbal communication skills in a wide range of tourism contexts. Element 1 (PC 1.1 - 1.2)

=Activity= Verbal communication
 * one way communication
 * two way communication

=Task=

As a tour guide for

(Presentation and Interpretation) - one way

(2x telephone conversations) two way

Ensure you include the following:


 * appropriate language
 * good articulation'
 * voice modulation
 * voice projection