Skills required for staff working in the tourism industry/Activities/Selection techniques

Objectives
To gain an understanding of the recruitment and selection process

Activity
The Interview Process

Task
Task 1:


 * Your task (in groups) will be to design an interview questionnaire for the position of Manager of your Bed & Breakfast. Set up the interview space and equipment ready for the interview, decide who will play what role eg. the interviewer, the interviewee, the interview panel, the person who will film it (if necessary).

Task 2:


 * Video the interview

Supporting Resources

 * http://www.ers.govt.nz/publications/pdfs/hiring_guide.pdf
 * http://www.youtube.com/watch?v=b41CFJeBYUc - interviewing skills
 * http://www.youtube.com/watch?v=qR-IhZJOq3U&feature=related - a good answer in an interview
 * http://www.youtube.com/watch?v=tDhbLdFJAF4&feature=related - a bad answer in an interview