Sell, process and advise on foreign exchange

[Based on NZQA 3750]

Objective

 * People credited with this unit standard are able to advise customers on foreign exchange, and sell and process foreign exchange.
 * Library of Resources
 * Learning Activities

This unit is used in the following courses

 * Travel Operations

Advise customers on foreign exchange
Range:	must include but is not limited to - cash, travellers’ cheques, credit cards, bank drafts, transfer of funds, money cards.
 * Customers are advised of methods of taking money overseas in terms of suitability to the journey being undertaken.


 * Customers are advised on procedures in the event of loss of cash, travellers’ cheques and credit cards in accordance with policy of suppliers.

Sell and process foreign exchange
Range:	requirements may include but are not limited to - amounts, currencies, cash, travellers’ cheques, money cards.
 * Customers’ requirements are confirmed and cost of foreign currency is calculated in accordance with current exchange rates.


 * Foreign currency is ordered in accordance with customer requirements and enterprise procedures.


 * The foreign currency received from suppliers is confirmed as being in accordance with that ordered.

Range:	recording of travellers’ cheques, signing of travellers’ cheques, security of documentation.
 * Foreign currency and related documentation is given and explained to customers in accordance with enterprise procedures.