Complex sales transactions in a retail or distribution environment/Resources

Complex Sales Transaction

 * Travel Distribution model
 * http://www.youtube.com/watch?v=xaxtH_tebuQ - Youtube what makes a good salesperson
 * DVD - Commendable Customer Service -Bill Robertson Library
 * http://www.htrends.com/modules.php?op=modload&name=HNR&file=detail&sid=32299