Day in the life of a tour guide/Activities/Booking a tour



=Objective= Unit standard 23764 - Demonstrate verbal communication skills in a wide range of tourism contexts. Element 1 (PC 1.1 - 1.2)

=Activity= Verbal communication

=Task=

Two different examples of each one way and two way verbal communication.

(Presentation and Interpretation) - one way

(2x telephone conversations) two way

Ensure you include the following:


 * appropriate language
 * good articulation'
 * voice modulation
 * voice projection