Why does Customer Service Matter to Your Customer?

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  • It’s what they expect!
  • Did you know that….
  *A typical organization never hears from 91% of its unhappy customers. But…. 
  *That unhappy customer tells between 8 and 10 people of the poor experience. 
It can destroy the reputation of your workplace.


Did you know how important you are??
You can make a difference……………