VirtualMV/Web Development/Web Site Management/Policies and Guidelines/Content

Overview

Depending on how much you rely on your website as a business tool and how much you use the Internet, especially email, it may be very useful to establish policies and guidelines about the use of those tools.

By the end of this page you will be able to: Understand what Policy and guidelines are suitable for a web site

• E-business policy statements are high-level statements about the aims and intention of particular aspects of e-business.
  • An e-business policy might be a brief document that makes statements about your organisation’s general approach and aims.
• Policies then need guidelines and procedures that direct individual staff in their day-to-day use of the Internet. These might be in the form of step-by-step procedures or statements about what can be done online and what is discouraged or even not allowed.

Company Staff Policy & Guideline Examples

Aspect of Website	Policy – for the business	Practical Guidelines – for individual staff
management	importance to the business, management structure	who, procedures, budget, evaluation
integration of e-business into the overall business	why integrate and expected outcomes	what aspects, timeframes, scope, who is responsible
website content	expected quality and results	scope, tone of material, exclusions, quality control
staff use of the Web	purpose and outcomes	when, who has access, restrictions
staff use of email	purpose and outcomes	when, who has access, restrictions
information management	define information, why manage it	what information, how to archive
e-security	purpose, importance	procedures when online and in the office

Examples of policies and procedures for Staff at EIT

• Online Safety: Understanding Hackers, Phishers, Malware, and Cybercriminals
  • https://go.promapp.com/tairawhiti/view/Process/Minimode/Permalink/GCc8cnJ1RXZqP8p5PFn842

• Virus check a file you have downloaded
  • https://go.promapp.com/tairawhiti/view/Process/Minimode/Permalink/BQSpqAv4fDNCOJamcoENht

• Email netiquette
  • https://go.promapp.com/tairawhiti/view/Process/Minimode/Permalink/Bc2WNcNrQozVdyBFbTWMWL

User Policy & Procedures

An Acceptable Use Policy (AUP), acceptable usage policy or fair use policy, is a set of rules applied by the owner, creator or administrator of a network, website, or service, that restrict the ways in which the network, website or system may be used and sets guide lines as to how it should be used.

Acceptable use policy. (2016, May 8). In Wikipedia, The Free Encyclopedia. Retrieved 02:06, June 7, 2016, from https://en.wikipedia.org/w/index.php?title=Acceptable_use_policy&oldid=719300710

• From http://www.lynda.com/aboutus/website-use-policy
  • The document is prefaced with: BY USING THE WEBSITE, YOU INDICATE THAT YOU ACCEPT THE POLICY AND THAT YOU AGREE TO ABIDE BY IT. YOUR REMEDY FOR DISSATISFACTION WITH THE WEBSITE OR ITS CONTENTS IS TO STOP USING THE WEBSITE.
    • ACCESSING THE WEBSITE
    • INTELLECTUAL PROPERTY RIGHTS
    • YOUR OBLIGATIONS AND REPRESENTATIONS
    • USER CONTRIBUTIONS
    • CONTENT STANDARDS
    • MONITORING AND ENFORCEMENT; TERMINATION
    • COPYRIGHT INFRINGEMENT
    • RELIANCE ON INFORMATION POSTED
    • PRIVACY
    • SUBSCRIPTIONS AND OTHER TERMS AND CONDITIONS
    • LINKS FROM THE WEBSITE
    • LINKING TO THE WEBSITE AND SOCIAL MEDIA FEATURES
    • NO PROMISES
    • LIMITATION OF LIABILITY
    • CHANGES
    • EQUITABLE RELIEF
    • GOVERNING LAW AND VENUE
    • SEVERABILITY
    • WAIVER AND AMENDMENT
    • GEOGRAPHIC RESTRICTIONS
    • FUTURE BUSINESS TRANSACTIONS
    • COMPLETE UNDERSTANDING