VirtualMV/Internet and Web/Policies and Guidelines/Content
By the end of this page you will be able to:
Depending on how much you rely on your website as a business tool and how much you use the Internet, especially email, it may be very useful to establish policies and guidelines about the use of those tools.
- E-business policy statements are high-level statements about the aims and intention of particular aspects of e-business.
- An e-business policy might be a brief document that makes statements about your organisation’s general approach and aims.
- Policies then need guidelines and procedures that direct individual staff in their day-to-day use of the Internet. These might be in the form of step-by-step procedures or statements about what can be done online and what is discouraged or even not allowed.
Policy & Guideline Examples
|Aspect of Website||Policy – for the business||Practical Guidelines – for individual staff|
|management||importance to the business, management structure||who, procedures, budget, evaluation|
|integration of e-business into the overall business||why integrate and expected outcomes||what aspects, timeframes, scope, who is responsible|
|website content||expected quality and results||scope, tone of material, exclusions, quality control|
|staff use of the Web||purpose and outcomes||when, who has access, restrictions|
|staff use of email||purpose and outcomes||when, who has access, restrictions|
|information management||define information, why manage it||what information, how to archive|
|e-security||purpose, importance||procedures when online and in the office|