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From WikiEducator

Tour Guiding

Core Units

1. Introduction to Tourism
2. The Tourism System
3. Applying Effective Communication Skills
4. Customer Care
5. Conducting Tours
6. Health, safety and security procedures
7. Legal and Ethical Issues

Electives

1. Administration and management for tour guides
2. Planning Tours
3. Evaluating Tours
4. Marketing Tours
5. Second Language for Tour Guides
6. ICT Skills for Tour Guides