|Occupation:||Educational Services Industry Leader|
Highly accomplished visionary executive with a strong record of achievement in the fields of educational services delivery, operations management, service quality improvement, sales support, product development, content management and strategic planning to support revenue and profit growth. Solutions and results-oriented, decisive leader with a proven ability to increase profitability through design processes and execution of new business models. Designing operating strategies and processes that increase and monitor all aspects of service operations. Recognized for expertise in merging all forms of service delivery (onsite, blended, and online) into an exceptional quality delivery model. Natural team building and leadership competencies in harnessing the energy and creativity of teams committed to operational and market excellence.
VP of Field Services – Pearson School Learning Group 2005 to 2009
Demonstrated progressive leadership at the helm of the professional development division of the Pearson Education group, leading the transformation from product oriented training approach to a PD solution-oriented business. Oversight of Professional Development included multiple program offerings that had a ranged from content based focus areas, school improvement, ELL focused training, instructional audits and analysis of student achievement toward data driven decision making. Delivery models include onsite, blended and online approaches as well as regional institutes. Additionally, developed and implemented an internal training department consisting of standardized procedures, internal training, and performance management criteria to ensure that all service consultants continue their individual growth and improve overall service quality.
After the acquisition of Co-NECT by Pearson, I was tasked by the President of the Education Division of Person to restructure the existing service organization and transform it from a growth mode to a deeper stabilization mode with additional service groups which were all merged together. Assignment was to develop and implement a Professional Development Division based on the structures that were developed within the professional development organization of Co-NECT. During this period primary responsibility was to thoroughly assess operations and integrate cross department business practices, then develop and implement a plan to ensure optimization and efficiencies across all service groups. Directed cross-functional project teams in the implementation of performance-based management processes and matrix in the redesign and optimization of the professional development services, content development, financial, human resource, and operations processes and data systems support. All objectives were met and exceeded all performance goals set by Pearson.
V.P. of Field Services and Operations – Co-NECT 2000 – 2005
Member of the senior management team of a professional development company reporting directly to the company president. As a member of the executive committee provided leadership in setting the strategic direction and objectives for the service and operations aspects of the business. Additional responsibilities included supporting product development, website enhancement design, user conferences, sales strategic planning, marketing as well as overseeing professional development services.
Regional Director - South & Western Regions 1999 – 2000
Developed and implemented a regional operations field staff which spanned the entire southern and western regions of the United States. Primary focus was to build a field service organization structure that could operate efficiently across the country and monitor overall quality of services. In addition to this function, participated in the development of several program offerings that would increase the product sets offered. The development of these programs required business plans as well as financial modeling, market research, supporting the efforts with focus groups, and work with product development in reviewing and providing feedback on modifications required.
Service Consultant 1997 – 1999
Consulting education services in the areas of building school level accountability, high quality teaching and learning, using comprehensive assessments, developing team based school organizations, and effective use of technology. In addition to providing consulting services for schools and districts, also delivered professional development sessions, modeled research-based instructional strategies, coaching and follow-up support. Supported with the oversight and systematic tracking of student and teacher progress using varied methods and processes. Specific areas of expertise were Data-Driven Decision making, Curriculum Mapping, Effective Instructional practices in Math and Science Content Areas, Instructional Technology Integration, and establishing the effective use of instructional teams and focus groups.
Middle School Teacher – Miami-Dade County Public Schools 1987 – 1997
Hired as part of an initial grant for restructuring urban low performing schools to meet the challenges of the 21st century. As part of the leadership team, coordinated and developed instructional programs that supported the advancement of low performing students, reducing dropout rates, and integrate technology into all aspects of the educational environment. Serving as a liaison between teachers and administrators, advocated for teachers while meeting goals of administrators. Performed regular meetings and generated reports with the school principal to discuss teacher concerns, instructional practices, assessment data, and other concerns of the school. Additional roles included grant writing, business partnership development, community liaison and instructional areas of Math, Science, and Journalism.
Medical Devices Engineering – Cordis Corporation 1986 – 1987
Worked within the division supporting the development of cardiovascular and neurological products and instrumentation (i.e. pacemakers, hydrocephalus values, catheters, etc.)
M.ED., Education Leadership, Florida International University, Miami, Florida BA., Electrical Engineering, Florida International University, Miami, Florida
Developing and will be implementing an educational portal/website that will combine both the professional and social network attributes that are prevalent throughout the internet. However, though these attributes are common, they are seldom combined into one portal site. This initial website is called www.EdK-12.com and will be launched in September 2009. Membership to this website will be free to all educators in both English and Spanish speaking countries. Within this site, we will seek to provide three fundamental services: educational related news stories, targeted instructional content resources and professional development, and structured educational social networking functionality.
Currently Posted a discussion item regarding E-learning and thinking about the role it will play in the future within K-12. The discussion is titled - Is E-Learning up for the Challenge of Meeting Students' Future Educational Needs? I would love to hear from others regarding their thoughts on the topic.
Feedback & Notes from my WikiNeighbours
- Great to see you in the tutorial, Rudy, and to see your user page. Do you have any concerns about the quality of educational resources developed using an open authoring approach? If so, what are your concerns? If not, how does an open authoring approach contribute to high quality learning materials?--Phil Bartle 20:03, 20 June 2009 (UTC)
- Hi Rudy. Great job! Please let me know if I can be of any help. --Gladys Gahona 03:31, 18 June 2009 (UTC)
- Hello Rudy, I'm Alejandra Guajardo from Peru, I'm your WikiNeighbour!! You're developing a really great page Congratulations! If you need help with your user's page or have questions please just let me know here or through my user page. Best wishes --Alejacha 02:30, 18 June 2009 (UTC)
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Saturday, October 24, 2009
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