Tourism modules

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Introduction to Tourism

Adaptation Guide for the Delivering Institution
Participant’s Workbook
Tutor’s Guide

  • Module 1: What is a tourist?
  • Module 2: What is tourism?
  • Module 3: Where do tourists go?
  • Module 4: Why do they come to my village?
  • Module 5: Good things from tourists
  • Module 6: Bad things from tourists
  • Module 7: Things I need to know about tourists
  • Module 8: Things I need to take care of for tourists
  • Module 9: Eco tourism
  • Module 10: Keeping the culture alive
  • Module 11: Who is involved in tourism in my area?
  • Module 12: Opportunities for me

Communicating Effectively with Tourists

Adaptation Guide for the Delivering Institution
Participant’s Workbook
Tutor’s Guide

  • Module 1: What is communication?
  • Module 2: Good communication in the tourism industry
  • Module 3: What to say to a tourist
  • Module 4: How to make a tourist feel welcome
  • Module 5: Talking on the telephone
  • Module 6: Communication in problem solving
  • Module 7: Networking


Setting up a Tourism Project

Adaptation Guide for the Delivering Institution
Participant’s Workbook
Tutor’s Guide

  • Module 1: Looking after the tourist
  • Module 2: Why start a tourism business?
  • Module 3: Making the goods, providing the service
  • Module 4: Pricing
  • Module 5: Promoting my business
  • Module 6: Selling
  • Module 7: Being a good business person
  • Module 8: Networking