Operations and information systems in tourism/Activities/Quality Practices

Image courtesy of Chad Jones - Gold Coast Tours

Objectives

Introduction to Qualmark

Activity

Explaining the benefits of Qualmark - the official mark of quality in New Zealand

Task

In your own words please explain:

• what Qualmark is
• the benefits of having a Qualmark grading

Then choose one type of accommodation eg. backpackers, holiday park, hotel, guest and hosted, exclusive and explain (again in your own words) what features and benefits they offer.

Supporting Materials

• http://www.qualmark.co.nz/