Negotiation Skills
From WikiEducator
Contents
Materials
- Flip Charts
- Manila Paper
- LCD projector/Laptop
By the end of the session the participant should be able to:
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Course Content
Negotiation skills refer to the ability and willingess to discuss critical issues in a calm and open way so as to build consensus or agreement based on mutual understanding without taking advantage of either side. This provide a way out of difficulty situations.
Negotiation is at times hard and frustrating where one is being pressurised to do or take something against his/her will. The teacher should therefore inculcate among the learners the value and skills of negotiations as they deal with day to day issues and situations.
Process of Negotiation
- Identify the issues of concern
- Identify the parties involved
- Presentation of ideas by concerned parties
- Consensus building
Situations that require negotiation
- Peer pressure
- When in risky situations
- Initiation into drugs
- Negotiations in business
- Negotiations for ones rights
- When experiencing conflicts in relationships
- Negotiations before and in a marriage
- When faced with harmful traditional practices
- etc
Importance of Negotiations
- Enhances interpersonal relationships
- Fosters co-existence
- Enhances conflict resolutions
- May lead to friendship formation and maintenance
- Emhances empathy
Factors that enhance negotiation
- Empathy
- Self awareness
- Calmness
- Assertiveness
- Readiness to compromise
- Level of knowledge on subject matter
- Effective communication
- Readiness for a win win solution
Factors that hinder negotiation
- Language barrier
- A limited knowledge of the subject matter
- Anger
- Prejudice
- Stereotypes on social, cultural, religious, gender etc
- Biased arbitration
- Socio-economic status
- Lack of empathy
- Age difference
Qualities of a good negotiator
- Effective communicator
- Assertive
- Empathetic
- Tolerant
- Knowledgeable on the subject matter
- Confident
- Self Controlled
- Patient
- Neutral, etc
