Internet & Web development (2)/Course materials/Web Site Management/User expectations

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Overview

Critical to any web site is that the site matches the expectations of users.


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By the end of this page you will be able to:

  • Understand the importance of user expectations
  • One thing all users will have in common is the expectation of accurate, timely information.
  • That expectation will need to be satisfied not merely the first time they visit the site, but every single time.
  • One bad experience with inaccurate or out-of-date information and users will think twice about using your site again. At worst, they may seek compensation for receiving the wrong information.

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Internet & Web development (2)/Course materials/Web Site Management/User expectations. (2017). In WikiEducator/VirtualMV wiki. Retrieved November 23, 2017, from http://wikieducator.org/Internet_%26_Web_development_(2)/Course_materials/Web_Site_Management/User_expectations    (zotero)