Writing the subject line
Most professionals receive a large number of emails every day. Very often, a quick glance at the subject line
helps them determine the importance of the message and sometimes whether the message will even be read.
So it is important for you to ensure that your subject lines are properly written.
Every e-mail you write should have a subject line. An email with a blank subject line
can be confusing for the recipient. It may also indicate carelessness on the part of the sender.
Subject lines should be like newspaper headlines: crisp, concise and containing the important idea
in the message.
| Consider this subject line: “Meeting” for an email which reads:
The meeting has been rescheduled for Monday 13th January at the same time.
The subject line"Meeting"is vague because it does not tell Ms. Nayar which meeting is being referred to.
Nor does it give her any idea about the content.
She will have to open the email and read it to find out what it is about.
A more specific subject line would read
"Fri 10th Jan. meeting rescheduled "
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EOM or End of Message
Sometimes the subject line can itself become the message if the message is very brief. Writing EOM
at the end of such messages tells the receiver that s/he need not open the email. This is quite useful
for sending reminders.
| e.g. Self-appraisal deadline 20th December EOM|
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Writing the salutation
Every email should begin with a salutation, particularly if the recipient is someone outside the organization.
The salutation should contain the recipient’s title, name and surname.
| Dear Dr. Ajish Bargode,|
Dear Ms. Vibhuti Panchal,
For internal communication i.e. for emails exchanged within the organization, salutations may be less formal or may be avoided altogether.
| Hello Shashikala|